Learn more about Cases by Kate and CBK Company

From time to time, we receive questions about our cases, our company, our shipping times and more. So we've put together some FAQs that we hope answer your questions! Still have questions? No problem, feel free to use our contact form or simply email us at [email protected].




Cases By Kate was started in 2013 by myself, Kate, when I was 13. When our company first started, we sold interchangeable phone cases after developing successful prototypes. My mother, a graphic designer, and I created hundreds of designs over the past 5 years and we are always adding new ones so be sure to check back often!

Flash forward to 2019... and now a Sophomore in the Business Schoool at the University of Maryland, we are thrilled that we made the choice to continue the business by partnering with Printful, our California fulfillment center which allowed up to expand our products beyond phone cases to include a variety of apparel and home goods – all custom made by us and shipped straight to our customers from our fulfillment center.

Our goal is, and will always be, to provide our customers affordable and attractive cases, apparel products and home goods with an assortment of unique and fun designs. Our products are trendy and stylish and we're always offering specific designs based on the time of year so be sure to check out our Seasonal categories. Or browse our numerous other categories to find unique patterns, popular quotes and sayings, animal designs, tie dye, marble and gemstone designs and more! We also love to make custom phone cases with your own photos, art and/or quotes. 


This is our No. 1 question! It's understandable too given the costly investment of purchasing smart phones. Our cases are tough and solidly constructed to fit your phone perfectly. They protect from scratches, dust, oil, and dirt and the smooth finish also makes them stylish and easy to hold.


  • Made of a hybrid Thermoplastic Polyurethane (TPU) and Polycarbonate (PC) material
  • Solid, durable polycarbonate back
  • Flexible, rigid thermoplastic polyurethane sides
  • Precisely aligned port openings
  • Easy to take on and off
  • .5 mm raised bezel that keeps your phone's screen and camera from scratching on surfaces
  • Graphics are UV printed onto the case with a smooth, matte finish

Questions about shipping times and returns? Visit our Shipping and Returns page.